Taskade experienced a major incident on September 25, 2025 affecting Acquirers and payment methods, lasting 4d 4h. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Sep 25, 2025, 04:54 PM UTC
Stripe is seeing elevated card authorization errors related to an issuing bank in France which is impacting some VISA transactions. This issue is external to Stripe.
- identified Sep 25, 2025, 11:32 PM UTC
We’re continuing to see elevated card authorization errors related to an issuing bank in France. We’ve identified the cause, and are in communication with our partners for further updates.
- identified Sep 26, 2025, 06:37 AM UTC
We continue to see elevated card authorization errors related to an issuing bank in France. We are in communication with our partners for further updates.
- identified Sep 26, 2025, 07:05 PM UTC
We are still seeing elevated card authorization errors related to an issuing bank in France which is impacting some Visa transactions. There are still no issues with Stripe systems at this time. We're continuing to monitor and will post an update as soon as the issue is resolved.
- resolved Sep 29, 2025, 09:23 PM UTC
Between September 17th and September 29th, we saw elevated card authorization errors related to an issuing bank in France which impacted some Visa transactions. Visa has confirmed resolution, card authorization errors have subsided, and there are no current disruptions to Visa transactions. Throughout this period, Stripe's systems remained healthy.