Taskade incident

Live Support Channels Unavailable

Minor Resolved View vendor source →

Taskade experienced a minor incident on October 20, 2025 affecting Stripe core components, lasting 8h 33m. The incident has been resolved; the full update timeline is below.

Started
Oct 20, 2025, 02:27 PM UTC
Resolved
Oct 20, 2025, 11:00 PM UTC
Duration
8h 33m
Detected by Pingoru
Oct 20, 2025, 02:27 PM UTC

Affected components

Stripe core components

Update timeline

  1. monitoring Oct 20, 2025, 02:27 PM UTC

    As a result of elevated error rates impacting our live support channels, we have disabled them. Our Email channels remain unaffected by this issue. We are actively monitoring the issue and will provide more information as it becomes available. This issue is external to Stripe.

  2. resolved Oct 20, 2025, 11:00 PM UTC

    From 07:45 to 22:32 UTC, we disabled live support channels as a result of a widespread outage external to Stripe. Our Email channels remained unaffected by this issue. The issue is now resolved and all channels are operational.