TapClicks experienced a critical incident on April 7, 2023 affecting TapAnalytics/TapReports, lasting 3d 1h. The incident has been resolved; the full update timeline is below.
Affected components
TapAnalytics/TapReports
Update timeline
- investigating Apr 07, 2023, 12:02 PM UTC
Twitter data for today is not flowing into TapClicks dashboards. We have reached out to Twitter to re-establish data access. No historically loaded Twitter data in your dashboard will be affected. This does not impact Twitter Ads.
- monitoring Apr 07, 2023, 06:33 PM UTC
Twitter has restored TapClicks' access to the API. Data Fetches for all customers will be relaunched imminently and data for today will start flowing into the system.
- resolved Apr 10, 2023, 01:53 PM UTC
This incident has been resolved.