TapClicks incident

Data latency for clients on our Big Data Package

Notice Ongoing View vendor source →
Started
May 05, 2026, 01:37 PM UTC
Resolved
Ongoing
Duration
● 2h 2m
Detected by Pingoru
May 05, 2026, 01:37 PM UTC

Affected components

TapAnalytics/TapReports

Update timeline

  1. investigating May 05, 2026, 01:37 PM UTC

    We encountered technical difficulties with an external vendor overnight, and this has impacted access to data for clients on our Big Data Package, where widgets were not loading. This has been restored, but data that we have loaded earlier today has not been fully synced to the Big Data Package provider yet, so clients on that package may see slightly outdated data on their widgets. We expect this to be resolved within a few hours, and will provide another update then. We apologize for the inconvenience.

Looking to track TapClicks downtime and outages?

Pingoru polls TapClicks's status page every 5 minutes and alerts you the moment it reports an issue — before your customers do.

  • Real-time alerts when TapClicks reports an incident
  • Email, Slack, Discord, Microsoft Teams, and webhook notifications
  • Track TapClicks alongside 5,000+ providers in one dashboard
  • Component-level filtering
  • Notification groups + maintenance calendar
Start monitoring TapClicks for free

5 free monitors · No credit card required