TapClicks experienced a notice incident on April 25, 2023 affecting TapAnalytics/TapReports, lasting 1h 26m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- identified Apr 25, 2023, 03:38 PM UTC
We have identified that Google has had intermittent issues with their API that is impacting data feeds for users. Google has posted on their status page regarding this issue here: https://status.cloud.google.com/incidents/gsr6HAk6oCUpNG4CAZ1H#FxgErUaBEZS6pEeX6yiz. We are closely monitoring the status for a resolution on Google's end and will update accordingly.
- identified Apr 25, 2023, 04:10 PM UTC
As Google is working through its incident Customers may be experiencing intermittent issues with multiple parts of the platform. If users are experiencing intermittent issues when logging in via the Google oAuth option we recommend users log in via their TapClicks username and password in the meantime. Google Cloud has given an ETA of a resolution within the next 1-2 hours.
- resolved Apr 25, 2023, 05:05 PM UTC
Google has made a resolution to their incident. The incident began at 2023-04-25 07:29 and ended at 2023-04-25 09:55 (all times are US/Pacific)