TapClicks incident

Facebook Ads Spend Data Discrepancy

Notice Resolved View vendor source →

TapClicks experienced a notice incident on October 23, 2024, lasting —. The incident has been resolved; the full update timeline is below.

Started
Oct 23, 2024, 03:52 PM UTC
Resolved
Oct 03, 2024, 06:30 PM UTC
Duration
Detected by Pingoru
Oct 23, 2024, 03:52 PM UTC

Update timeline

  1. resolved Oct 23, 2024, 03:52 PM UTC

    Issue: We have identified on October 3rd a issue with Meta Facebook Ads where Spend data discrepancies are impacting customers connected to the Facebook Ads Instant Connector. Impact: Only Spend metrics are affected; all other metrics are operational as expected. Cause: Facebook is aware of this issue and is actively working to resolve it. For more details and to track Facebook's progress, you can view their open ticket here: Facebook Support Bug [https://developers.facebook.com/support/bugs/1264146567913934/]. We will continue to monitor the situation and provide updates as soon as more information becomes available. Thank you for your patience.