TankLogix experienced a notice incident on May 24, 2024, lasting 2h 6m. The incident has been resolved; the full update timeline is below.
Update timeline
- investigating May 24, 2024, 06:23 PM UTC
We are working on an issue with our historical database processing queries more slowly than usual
- investigating May 24, 2024, 06:41 PM UTC
We have paused reading on the historical database from our clients and api machine while a backup in the historical data inserts catches up.
- identified May 24, 2024, 06:52 PM UTC
Historical data has caught back up and queries are reading normally. We are bringing the API and clients back online
- monitoring May 24, 2024, 07:06 PM UTC
We believe this issue has been resolved, and we will continue monitoring
- resolved May 24, 2024, 08:29 PM UTC
This incident has been resolved.