TankLogix experienced a minor incident on December 6, 2024 affecting Main Service and Realtime Data, lasting 7h 17m. The incident has been resolved; the full update timeline is below.
Affected components
Main ServiceRealtime Data
Update timeline
- identified Dec 06, 2024, 03:37 PM UTC
We've identified an issue with one of our data collectors. We are going to restart some services to resolve the issue.
- identified Dec 06, 2024, 04:31 PM UTC
The main service has been operational for 20-30m and is stable. We are still having an issue with one of the data collectors intermittently. A subset of tags is affected by this issue, we will update as soon as we can.
- resolved Dec 06, 2024, 10:55 PM UTC
We believe this incident has been resolved. We will continue monitoring, please reach out to [email protected] with any questions.