TankLogix incident

Main service issue

Major Resolved View vendor source →

TankLogix experienced a major incident on June 23, 2025 affecting Main Service, lasting 1h 5m. The incident has been resolved; the full update timeline is below.

Started
Jun 23, 2025, 08:13 PM UTC
Resolved
Jun 23, 2025, 09:19 PM UTC
Duration
1h 5m
Detected by Pingoru
Jun 23, 2025, 08:13 PM UTC

Affected components

Main Service

Update timeline

  1. identified Jun 23, 2025, 08:13 PM UTC

    We are seeing degraded performance in the main Ignition service and are working on a fix.

  2. identified Jun 23, 2025, 08:17 PM UTC

    The main service has been restarted and should be back up in a few minutes

  3. monitoring Jun 23, 2025, 08:35 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Jun 23, 2025, 09:19 PM UTC

    This incident has been resolved.