TankLogix experienced a major incident on January 27, 2026 affecting Main Service, lasting 2h 24m. The incident has been resolved; the full update timeline is below.
Affected components
Main Service
Update timeline
- monitoring Jan 27, 2026, 06:11 AM UTC
We will be restarting the main service to resolve delayed notifications on acked and cleared alarms. Active alarm notifications continue to function properly without delay.
- monitoring Jan 27, 2026, 06:57 AM UTC
The main service has restarted successfully
- resolved Jan 27, 2026, 08:36 AM UTC
This incident has been resolved.