TalkingPoints incident

Inconsistent email notification delivery

Minor Resolved View vendor source →

TalkingPoints experienced a minor incident on October 10, 2025 affecting Web Product and Mobile Product, lasting 16h 40m. The incident has been resolved; the full update timeline is below.

Started
Oct 10, 2025, 10:52 PM UTC
Resolved
Oct 11, 2025, 03:33 PM UTC
Duration
16h 40m
Detected by Pingoru
Oct 10, 2025, 10:52 PM UTC

Affected components

Web ProductMobile Product

Update timeline

  1. identified Oct 10, 2025, 10:52 PM UTC

    TalkingPoints is currently experiencing issues with email notifications. We apologize for this inconvenience and assure you that our team has identified the issue. We are working to release a fix shortly. Questions? Contact us at [email protected]

  2. resolved Oct 11, 2025, 03:33 PM UTC

    TalkingPoints is releasing a fix for email notifications. Email notifications for any message received since Friday, October 10th at 7pm ET/4pm PT will be delivered as part of this fix. Questions? Contact us at [email protected]