TalkingPoints incident

Intermittent availability for TalkingPoints web application

TalkingPoints experienced a major incident on September 30, 2022 affecting Web Product, lasting 2h 18m. The incident has been resolved; the full update timeline is below.

Started: Sep 30, 2022, 02:37 PM UTC
Resolved: Sep 30, 2022, 04:55 PM UTC
Duration: 2h 18m
Detected by Pingoru: Sep 30, 2022, 02:37 PM UTC

Affected components

Web Product

Update timeline

investigating Sep 30, 2022, 02:37 PM UTC

TalkingPoints web application is currently experiencing some intermittent connectivity issues. We apologize for this inconvenience and assure you that our team is working to identify and fix the issue as quickly as possible. TalkingPoints mobile applications are working well. For users who are able, please use TalkingPoints via the mobile applications for Teachers or Families.
monitoring Sep 30, 2022, 03:50 PM UTC

A fix has been implemented and we are monitoring the results.
resolved Sep 30, 2022, 04:55 PM UTC

This incident has been resolved.