TalkingPoints incident

Third-party support app is currently experiencing issues

Minor Resolved View vendor source →

TalkingPoints experienced a minor incident on August 4, 2023 affecting Web Product and Mobile Product, lasting 17d 15h. The incident has been resolved; the full update timeline is below.

Started
Aug 04, 2023, 12:12 AM UTC
Resolved
Aug 21, 2023, 03:54 PM UTC
Duration
17d 15h
Detected by Pingoru
Aug 04, 2023, 12:12 AM UTC

Affected components

Web ProductMobile Product

Update timeline

  1. investigating Aug 04, 2023, 12:12 AM UTC

    TalkingPoints is currently experiencing issues because a third-party application we use is not functioning as expected. We apologize for this inconvenience and assure you that our team is working to fix the issue as quickly as possible. Questions? Contact us at [email protected]

  2. monitoring Aug 16, 2023, 11:14 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Aug 21, 2023, 03:54 PM UTC

    This incident has been resolved.