TalkingPoints experienced a minor incident on September 6, 2023 affecting Web Product and Mobile Product, lasting 15h 53m. The incident has been resolved; the full update timeline is below.
Affected components
Web ProductMobile Product
Update timeline
- identified Sep 06, 2023, 11:15 PM UTC
TalkingPoints is currently experiencing some intermittent connectivity and message delays. All messages will be delivered to families and school staff. We apologize for this inconvenience and assure you that our team is working to identify and fix the issue as quickly as possible. Questions? Contact us at [email protected]
- monitoring Sep 07, 2023, 12:47 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Sep 07, 2023, 03:09 PM UTC
This incident has been resolved.