TalkingPoints experienced a minor incident on April 17, 2025 affecting Web Product, lasting 21h 40m. The incident has been resolved; the full update timeline is below.
Affected components
Web Product
Update timeline
- identified Apr 17, 2025, 03:35 PM UTC
TalkingPoints is currently experiencing a sync issue affecting data imports for some partners using Augmentation SFTP. No data has been lost, but imports are delayed. We apologize for the inconvenience and assure you that our team is working to identify and fix the issue as quickly as possible. Questions? Contact us at [email protected]
- monitoring Apr 17, 2025, 08:11 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Apr 18, 2025, 01:16 PM UTC
This incident has been resolved.