Talis Outage History

Talis is up right now

Talis had 5 outages in the last 2 years totaling 52h 43m of downtime — averaging 0.2 incidents per month.

There were 5 Talis outages since September 8, 2025 totaling 52h 43m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://status.talis.com

Minor March 26, 2026

Availability Issues

Detected by Pingoru
Mar 26, 2026, 10:43 AM UTC
Resolved
Mar 26, 2026, 11:22 AM UTC
Duration
38m
Affected: General
Timeline · 2 updates
  1. investigating Mar 26, 2026, 10:43 AM UTC

    We've become aware of an issue with the print availability of items in Talis Aspire not displaying as expected. In some cases this is impacting on bookmarking too. Our tech team are investigating as an urgent priority, we will look to update you again shortly. Apologies for the inconvenience this may be causing you and your users today.

  2. resolved Mar 26, 2026, 11:22 AM UTC

    The cause has been identified and normal service has been resumed.

Read the full incident report →

Notice February 9, 2026

Emails to Talis support site 'undeliverable'

Detected by Pingoru
Feb 09, 2026, 10:15 PM UTC
Resolved
Feb 10, 2026, 09:56 AM UTC
Duration
11h 41m
Affected: General
Timeline · 2 updates
  1. investigating Feb 09, 2026, 10:15 PM UTC

    We are currently experiencing an issue where emails to [email protected] are receiving a bounce-back to say that the message could not be delivered. You should still be able to raise support tickets when logged into the support site.

  2. resolved Feb 10, 2026, 09:56 AM UTC

    This incident has been resolved.

Read the full incident report →

Notice October 17, 2025

Talis Aspire inaccessible

Detected by Pingoru
Oct 17, 2025, 10:46 AM UTC
Resolved
Oct 17, 2025, 11:13 AM UTC
Duration
27m
Affected: General
Timeline · 2 updates
  1. investigating Oct 17, 2025, 10:46 AM UTC

    Talis Aspire is currently showing an error message when users attempt to access the system. We are investigating as a matter of urgency.

  2. resolved Oct 17, 2025, 11:13 AM UTC

    This incident has been resolved.

Read the full incident report →

Critical September 25, 2025

Missing References

Detected by Pingoru
Sep 25, 2025, 07:41 PM UTC
Resolved
Sep 27, 2025, 10:45 AM UTC
Duration
1d 15h
Timeline · 4 updates
  1. investigating Sep 25, 2025, 07:41 PM UTC

    We are aware that references are not currently displaying in the library of Lean Library Workspace users. Our technical team is investigating and we aim to resolve this shortly.

  2. investigating Sep 26, 2025, 10:51 AM UTC

    We are continuing to investigate this issue.

  3. monitoring Sep 26, 2025, 04:26 PM UTC

    We are aware that Lean Library Workspace users have recently experienced login issues, and references may not be displaying as expected. Our technical team has now restored service, and the system is currently re-indexing all references added since the outage began. While this re-indexing is ongoing, users may not see their recently added references in their search results. Once this process is complete, we expect that references, highlights, and notes should be available as normal. We sincerely apologise for the disruption and thank you for your patience as we work to restore usual service.

  4. resolved Sep 29, 2025, 09:30 AM UTC

    The indexing process has now been fully completed. References, highlights, and notes are displaying as expected.

Read the full incident report →

Critical September 11, 2025

Sci Wheel / Lean Library Workspace

Detected by Pingoru
Sep 11, 2025, 04:47 PM UTC
Resolved
Sep 11, 2025, 05:38 PM UTC
Duration
51m
Timeline · 2 updates
  1. investigating Sep 11, 2025, 04:47 PM UTC

    We are investigating an issue with Sci Wheel / Lean Library Workspace

  2. resolved Sep 11, 2025, 05:38 PM UTC

    This was traced to an issue with the search service which has now been resolved. We are continuing to monitor.

Read the full incident report →