Tactiq incident
Zoom Meetings Not Transcribing For Some Users | Zoom ミーティングでトランスクリプトをセーブできません。
Tactiq experienced a major incident on July 7, 2025 affecting Tactiq Transcription for Zoom, lasting 2d 1h. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Jul 07, 2025, 09:46 PM UTC
Transcripts are not being captured for meetings in Zoom web for some users. We are currently investigating. --- 一部のユーザーにおいて、Zoomウェブクライアントを使用してミーティングのトランスクリプトをセーブできません。現在調査中です。
- identified Jul 08, 2025, 01:52 AM UTC
We have identified the issue and are working on a solution. --- 問題を特定し、解決に取り組んでいます。
- monitoring Jul 08, 2025, 02:54 PM UTC
A fix has been approved at Chrome Web Store and your Tactiq should update automatically. We will continue to monitor the situation.
- resolved Jul 09, 2025, 11:17 PM UTC
The issue has been resolved in the latest extension version. If you are not updated automatically please see this article in our help centre: https://help.tactiq.io/articles/5337954-how-to-manually-update-the-extension-to-the-latest-version --- この問題は最新の拡張機能バージョンで解決されています。自動更新されない場合は、ヘルプセンターのこちらの記事をご覧ください：https://help.tactiq.io/articles/5337954-how-to-manually-update-the-extension-to-the-latest-version