Tactiq incident

Some users cannot change the language in Google Meet

Minor Resolved View vendor source →

Tactiq experienced a minor incident on June 30, 2023 affecting Chrome Browser Extension and Edge Browser Extension and 1 more component, lasting 2d 22h. The incident has been resolved; the full update timeline is below.

Started
Jun 30, 2023, 01:54 AM UTC
Resolved
Jul 03, 2023, 12:05 AM UTC
Duration
2d 22h
Detected by Pingoru
Jun 30, 2023, 01:54 AM UTC

Affected components

Chrome Browser ExtensionEdge Browser ExtensionTactiq Transcription for Google Meet

Update timeline

  1. identified Jun 30, 2023, 01:54 AM UTC

    We're aware of an issue where clicking the "Language" button in the browser widget doesn't do what is expected. We have identified the root cause and have developed a fix. It will take some time for Google to review the update, and we will update this incident once it is approved and live. In the meantime, you can change the language through the meeting's settings.

  2. monitoring Jul 01, 2023, 06:00 AM UTC

    The updated extension is live with version 3.1.1013. You don’t need to do anything to get the update as Chrome and other browsers will pull the update automatically. We will continue to monitor the situation for a while.

  3. resolved Jul 03, 2023, 12:05 AM UTC

    This incident has been resolved.