Tactiq incident

Web application is not loading, extension is not logged in for some users

Critical Resolved View vendor source →

Tactiq experienced a critical incident on July 11, 2023 affecting Chrome Browser Extension and Edge Browser Extension and 1 more component, lasting 1d. The incident has been resolved; the full update timeline is below.

Started
Jul 11, 2023, 12:15 AM UTC
Resolved
Jul 12, 2023, 12:47 AM UTC
Duration
1d
Detected by Pingoru
Jul 11, 2023, 12:15 AM UTC

Affected components

Chrome Browser ExtensionEdge Browser ExtensionWeb Application and APIs (app.tactiq.io)

Update timeline

  1. investigating Jul 11, 2023, 09:47 PM UTC

    We are currently investigating the issue.

  2. monitoring Jul 11, 2023, 10:03 PM UTC

    The issue has been resolved, and we are monitoring the results.

  3. resolved Jul 12, 2023, 12:47 AM UTC

    This incident has been resolved.