Tactiq incident

"Ask AI" custom prompts unavailable. | Prompts personalizados "Pergunte à IA" indisponíveis.

Major Resolved View vendor source →

Tactiq experienced a major incident on May 1, 2025 affecting Web Application and APIs (app.tactiq.io), lasting 12m. The incident has been resolved; the full update timeline is below.

Started
May 01, 2025, 10:42 PM UTC
Resolved
May 01, 2025, 10:55 PM UTC
Duration
12m
Detected by Pingoru
May 01, 2025, 10:42 PM UTC

Affected components

Web Application and APIs (app.tactiq.io)

Update timeline

  1. investigating May 01, 2025, 10:42 PM UTC

    Custom prompts on meetings are currently unavailable. This only affects new questions, all previously asked questions are unaffected. Quick prompts are still available on all of your meetings. --- Os prompts personalizados em reuniões estão indisponíveis no momento. Isso afeta apenas novas perguntas; todas as perguntas feitas anteriormente não serão afetadas. Os prompts rápidos ainda estão disponíveis em todas as suas reuniões.

  2. identified May 01, 2025, 10:47 PM UTC

    We have identified the root cause and are working towards a solution. --- Identificamos a causa raiz e estamos trabalhando para encontrar uma solução.

  3. resolved May 01, 2025, 10:55 PM UTC

    The issue is resolved, thank you for your patience. --- O problema foi resolvido, obrigado pela sua paciência.