Tactiq incident

Major Outage: Transcription Access & Generation Impacted

Major Resolved View vendor source →

Tactiq experienced a major incident on May 9, 2025, lasting 1h 56m. The incident has been resolved; the full update timeline is below.

Started
May 09, 2025, 01:05 PM UTC
Resolved
May 09, 2025, 03:02 PM UTC
Duration
1h 56m
Detected by Pingoru
May 09, 2025, 01:05 PM UTC

Update timeline

  1. investigating May 09, 2025, 01:05 PM UTC

    We are currently facing a major outage that’s preventing both retrieval of existing transcripts and the creation of new ones. Our team is actively investigating the issue and working to restore full service as soon as possible. We apologize for the inconvenience and appreciate your patience.

  2. monitoring May 09, 2025, 02:49 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved May 09, 2025, 03:02 PM UTC

    This incident has been resolved.