Tactiq incident

Tactiq not loading in the meetings and on the website

Major Resolved View vendor source →

Tactiq experienced a major incident on March 15, 2023 affecting Chrome Browser Extension and Tactiq Transcription for Microsoft Teams and 1 more component, lasting 1h 15m. The incident has been resolved; the full update timeline is below.

Started
Mar 15, 2023, 03:35 PM UTC
Resolved
Mar 15, 2023, 04:50 PM UTC
Duration
1h 15m
Detected by Pingoru
Mar 15, 2023, 03:35 PM UTC

Affected components

Chrome Browser ExtensionTactiq Transcription for Microsoft TeamsEdge Browser ExtensionTactiq Transcription for Google MeetTactiq Transcription for ZoomWeb Application and APIs (app.tactiq.io)Tactiq Transcription for Webex Desktop

Update timeline

  1. monitoring Mar 15, 2023, 10:27 PM UTC

    Due to an underlying infrastructure incident (networking issues), Tactiq applications are extremely slow at the moment and sometimes unavailable.

  2. resolved Mar 15, 2023, 10:28 PM UTC

    The issue has been resolved, and we are investigating measures to avoid such incidents in future.