Email notifications not being sent
Timeline · 4 updates
- investigating Aug 07, 2026, 10:59 PM UTC
Status: Investigating Email notifications were not sent as expected due to an incorrect technical configuration within the notification service. This prevented outbound email events from being processed successfully during the affected period. The issue was identified, the configuration was corrected, and email delivery was restored. We are reviewing the surrounding deployment and configuration controls to reduce the risk of a similar issue recurring.
- identified Aug 08, 2026, 05:02 AM UTC
Status: Identified third party integration affecting service Affected components pro.tactico App (Degraded performance)
- monitoring Aug 08, 2026, 06:04 AM UTC
Status: Monitoring Monitioring fix Affected components pro.tactico App (Degraded performance)
- resolved Aug 08, 2026, 07:09 AM UTC
Status: Resolved Resolved. Services all running correctly. Affected components pro.tactico App (Operational)