Tactico incident

Email notifications not being sent

Minor Resolved View vendor source →

Tactico experienced a minor incident on August 8, 2026 affecting pro.tactico App, lasting —. The incident has been resolved; the full update timeline is below.

Started
Aug 08, 2026, 07:09 AM UTC
Resolved
Aug 08, 2026, 07:09 AM UTC
Duration
—
Detected by Pingoru
Aug 08, 2026, 07:09 AM UTC

Affected components

pro.tactico App

Update timeline

  1. investigating Aug 07, 2026, 10:59 PM UTC

    Status: Investigating Email notifications were not sent as expected due to an incorrect technical configuration within the notification service. This prevented outbound email events from being processed successfully during the affected period. The issue was identified, the configuration was corrected, and email delivery was restored. We are reviewing the surrounding deployment and configuration controls to reduce the risk of a similar issue recurring.

  2. identified Aug 08, 2026, 05:02 AM UTC

    Status: Identified third party integration affecting service Affected components pro.tactico App (Degraded performance)

  3. monitoring Aug 08, 2026, 06:04 AM UTC

    Status: Monitoring Monitioring fix Affected components pro.tactico App (Degraded performance)

  4. resolved Aug 08, 2026, 07:09 AM UTC

    Status: Resolved Resolved. Services all running correctly. Affected components pro.tactico App (Operational)