- Detected by Pingoru
- Apr 28, 2026, 03:09 PM UTC
- Resolved
- Apr 28, 2026, 07:27 PM UTC
- Duration
- 4h 17m
Affected: Offers / Marketplace Creation
Timeline · 4 updates
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investigating Apr 28, 2026, 03:09 PM UTC
We are currently investigating an issue connecting to Microsoft affecting private offer creation.
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investigating Apr 28, 2026, 04:00 PM UTC
We have escalated the Microsoft Partner Center team due to authentication errors calling the Microsoft APIs. If required, use Microsoft Partner Center, until this issue is resolved.
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monitoring Apr 28, 2026, 06:22 PM UTC
The issue has been resolved and we are monitoring the system closely.
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resolved Apr 28, 2026, 07:27 PM UTC
This incident has been resolved.
Read the full incident report →
- Detected by Pingoru
- Mar 31, 2026, 09:02 PM UTC
- Resolved
- Apr 01, 2026, 11:23 AM UTC
- Duration
- 14h 21m
Affected: Co-Sell
Timeline · 3 updates
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investigating Mar 31, 2026, 09:02 PM UTC
We are currently investigating this issue.
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monitoring Mar 31, 2026, 09:30 PM UTC
The issue has been resolved, and we are monitoring the issue.
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resolved Apr 01, 2026, 11:23 AM UTC
This incident has been resolved.
Read the full incident report →
Critical December 11, 2025 - Detected by Pingoru
- Dec 11, 2025, 07:07 PM UTC
- Resolved
- Dec 11, 2025, 07:23 PM UTC
- Duration
- 15m
Affected: Tackle dashboard
Timeline · 3 updates
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identified Dec 11, 2025, 07:07 PM UTC
The issue has been identified and a fix is being implemented.
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monitoring Dec 11, 2025, 07:16 PM UTC
A fix has been implemented and we are monitoring the results.
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resolved Dec 11, 2025, 07:23 PM UTC
Logins are now operational
Read the full incident report →
- Detected by Pingoru
- Nov 17, 2025, 10:33 PM UTC
- Resolved
- Nov 18, 2025, 12:23 AM UTC
- Duration
- 1h 50m
Affected: Offers / Marketplace Creation
Timeline · 3 updates
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investigating Nov 17, 2025, 10:33 PM UTC
In Tackle for Salesforce, Microsoft is not showing as an option for private offer creation. We are currently investigating the issue.
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identified Nov 17, 2025, 11:23 PM UTC
The issue has been identified and a fix is being implemented.
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resolved Nov 18, 2025, 12:23 AM UTC
This incident has been resolved.
Read the full incident report →
- Detected by Pingoru
- Nov 03, 2025, 02:26 PM UTC
- Resolved
- Nov 03, 2025, 03:15 PM UTC
- Duration
- 48m
Affected: Offers / Marketplace Creation
Timeline · 3 updates
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identified Nov 03, 2025, 02:26 PM UTC
The issue has been identified and a fix is being implemented.
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identified Nov 03, 2025, 02:52 PM UTC
We are actively working to resolve this issue. Currently, a subset of offers are failing to be created.
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resolved Nov 03, 2025, 03:15 PM UTC
This incident has been resolved.
Read the full incident report →
- Detected by Pingoru
- Oct 29, 2025, 04:21 PM UTC
- Resolved
- Oct 30, 2025, 02:09 PM UTC
- Duration
- 21h 48m
Affected: Offers / Marketplace CreationCo-Sell
Timeline · 4 updates
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investigating Oct 29, 2025, 04:21 PM UTC
We are currently aware of reports indicating customers are experiencing degraded or limited service across some Microsoft platforms and services. Our teams are actively investigating the scope of this interruption.
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identified Oct 29, 2025, 06:24 PM UTC
Tackle functionality for offers and co-sell in the Azure Marketplace and Microsoft Partner Center remains impacted due to an ongoing Azure service interruption. We are actively monitoring the Azure Status page (https:azure.status.microsoft/en-us/status) for developments and will share further updates as soon as we have them.
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monitoring Oct 30, 2025, 12:32 AM UTC
Tackle functionality for Offers and Co-sell is showing signs of return to reliable operation. Microsoft has indicated that they are expecting a return to full operation in the coming hour.
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resolved Oct 30, 2025, 02:09 PM UTC
Azure is now operational. We are seeing successful operations within our systems with the Azure Marketplace.
Read the full incident report →
- Detected by Pingoru
- Oct 20, 2025, 10:25 AM UTC
- Resolved
- Oct 21, 2025, 04:10 PM UTC
- Duration
- 1d 5h
Affected: Offers / Marketplace Creation
Timeline · 3 updates
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monitoring Oct 20, 2025, 10:25 AM UTC
AWS has implemented a fix and we are monitoring our systems.
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monitoring Oct 20, 2025, 08:32 PM UTC
We are continuing to experience delays in the creation of private offers within the AWS marketplace. This is a result of the AWS us-east-1 outage reported. AWS has applied mitigations and the recovery process is underway. Tackle is actively tracking the affected offers along with other activities and will update the status as AWS progresses toward recovery.
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resolved Oct 21, 2025, 04:10 PM UTC
This incident has been resolved.
Read the full incident report →
- Detected by Pingoru
- Oct 16, 2025, 07:09 PM UTC
- Resolved
- Oct 16, 2025, 09:31 PM UTC
- Duration
- 2h 22m
Affected: Co-Sell
Timeline · 5 updates
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investigating Oct 16, 2025, 07:09 PM UTC
We are currently investigating this issue.
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investigating Oct 16, 2025, 07:50 PM UTC
Users are unable to submit or accept AWS co-sell opportunities. We have escalated this incident with our partners at AWS Marketplace.
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identified Oct 16, 2025, 08:55 PM UTC
AWS is aware of the issue and aware of the limit. They are working on adjusting this limit. We will provide an update in 30 minutes.
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monitoring Oct 16, 2025, 09:24 PM UTC
AWS has informed us that a fix has been implemented. We are monitoring our systems to confirm Co-sells are able to be submitted and accepted.
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resolved Oct 16, 2025, 09:31 PM UTC
We have confirmed submissions. This incident is now resolved.
Read the full incident report →
Critical October 15, 2025 - Detected by Pingoru
- Oct 15, 2025, 10:12 AM UTC
- Resolved
- Oct 15, 2025, 01:37 PM UTC
- Duration
- 3h 25m
Affected: Tackle dashboard
Timeline · 3 updates
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identified Oct 15, 2025, 10:12 AM UTC
The issue has been identified and a fix is being implemented.
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monitoring Oct 15, 2025, 10:14 AM UTC
A fix has been implemented and we are monitoring the results.
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resolved Oct 15, 2025, 01:37 PM UTC
This incident has been resolved.
Read the full incident report →
- Detected by Pingoru
- Sep 16, 2025, 03:08 PM UTC
- Resolved
- Sep 16, 2025, 07:44 PM UTC
- Duration
- 4h 35m
Affected: Offers / Marketplace Creation
Timeline · 3 updates
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investigating Sep 16, 2025, 03:08 PM UTC
We are currently investigating this issue
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monitoring Sep 16, 2025, 03:41 PM UTC
A fix has been implemented and we are monitoring the results.
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resolved Sep 16, 2025, 07:44 PM UTC
This incident has been resolved.
Read the full incident report →
- Detected by Pingoru
- Sep 12, 2025, 12:43 AM UTC
- Resolved
- Sep 12, 2025, 01:36 AM UTC
- Duration
- 53m
Affected: Offers / Marketplace Creation
Timeline · 4 updates
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investigating Sep 12, 2025, 12:43 AM UTC
We are currently investigating an issue that is preventing users from creating AWS Marketplace offers through our Tackle for Salesforce integration. Offer creation through the main Tackle Platform is unaffected and continues to function normally. We will provide another update as soon as more information is available.
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investigating Sep 12, 2025, 01:05 AM UTC
We are continuing to investigate this issue.
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identified Sep 12, 2025, 01:09 AM UTC
We have identified the root cause of the issue preventing AWS Offer creation in Salesforce and are actively working on a resolution. We expect to have this resolved within the next 30 minutes. The workaround of creating offers directly in the Tackle Platform remains available.
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resolved Sep 12, 2025, 01:36 AM UTC
This incident has been resolved, and the service has been restored.
Read the full incident report →
- Detected by Pingoru
- Aug 04, 2025, 07:46 PM UTC
- Resolved
- Aug 06, 2025, 12:22 PM UTC
- Duration
- 1d 16h
Affected: Offers / Marketplace Creation
Timeline · 3 updates
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identified Aug 04, 2025, 07:46 PM UTC
We have detected an incident that is causing a failure when creating a GCP Offer. We have identified the root cause and are working on restoring the service.
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monitoring Aug 04, 2025, 09:58 PM UTC
A fix has been implemented and we are monitoring the results.
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resolved Aug 06, 2025, 12:22 PM UTC
This incident has been resolved.
Read the full incident report →
- Detected by Pingoru
- Jul 29, 2025, 12:54 PM UTC
- Resolved
- Jul 29, 2025, 04:33 PM UTC
- Duration
- 3h 39m
Affected: Co-Sell
Timeline · 2 updates
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monitoring Jul 29, 2025, 12:54 PM UTC
We are monitoring an issue with moving opportunities forward in AWS Partner Central.
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resolved Jul 29, 2025, 04:33 PM UTC
This incident has been resolved.
Read the full incident report →
- Detected by Pingoru
- Jul 15, 2025, 03:53 PM UTC
- Resolved
- Jul 16, 2025, 12:46 AM UTC
- Duration
- 8h 53m
Affected: Tackle Prospect
Timeline · 3 updates
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investigating Jul 15, 2025, 03:53 PM UTC
We have detected a partial outage of Tackle Prospect. Some customers may be unable to create a new Prospect Score.
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monitoring Jul 15, 2025, 04:44 PM UTC
A fix has been implemented and we are monitoring the results.
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resolved Jul 16, 2025, 12:46 AM UTC
This incident has been resolved.
Read the full incident report →
- Detected by Pingoru
- Apr 25, 2025, 07:44 PM UTC
- Resolved
- Apr 26, 2025, 08:23 PM UTC
- Duration
- 1d
Affected: Co-Sell
Timeline · 4 updates
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identified Apr 25, 2025, 07:44 PM UTC
We have noticed that some AWS Co-sell Opportunities are not synchronizing from AWS to Tackle in the new AWS Co-sell integration. We have identified the issue and are currently working on rolling out a fix.
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identified Apr 25, 2025, 09:24 PM UTC
We have implemented a fix, and the system will recover over the next 24-48 hours. All AWS Co-sell operations are functional, but some historical AWS Co-sell data is in the process of being re-synchronized from AWS.
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monitoring Apr 26, 2025, 04:44 PM UTC
A fix has been implemented and we are monitoring the results.
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resolved Apr 26, 2025, 08:23 PM UTC
This incident has been resolved.
Read the full incident report →
- Detected by Pingoru
- Apr 22, 2025, 03:13 PM UTC
- Resolved
- Apr 22, 2025, 04:28 PM UTC
- Duration
- 1h 15m
Affected: Co-Sell
Timeline · 4 updates
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investigating Apr 22, 2025, 03:13 PM UTC
We are currently experiencing an issue in legacy Co-sell page. The list of Co-sells are not displaying. We will update as soon as a fix has been identified.
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identified Apr 22, 2025, 03:56 PM UTC
This issue has been identified and we're deploying a fix.
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monitoring Apr 22, 2025, 04:04 PM UTC
A fix has been implemented and we are monitoring the results.
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resolved Apr 22, 2025, 04:28 PM UTC
This incident has been resolved.
Read the full incident report →
- Detected by Pingoru
- Apr 21, 2025, 08:49 PM UTC
- Resolved
- Apr 21, 2025, 09:42 PM UTC
- Duration
- 52m
Affected: Co-Sell
Timeline · 4 updates
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identified Apr 21, 2025, 08:49 PM UTC
There is currently an outage in the new AWS Co-sell experience. The Co-sell List view is not showing AWS Co-sell Opportunities, same with viewing Co-sells from Tackle for Salesforce 2.0. AWS Co-sell creation continues to work as expected.
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identified Apr 21, 2025, 08:51 PM UTC
We believe have identified the issue and are verifying a fix.
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monitoring Apr 21, 2025, 09:00 PM UTC
We have deployed a fix and are currently monitoring the AWS Co-sell System.
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resolved Apr 21, 2025, 09:42 PM UTC
This incident has been resolved.
Read the full incident report →
- Detected by Pingoru
- Apr 08, 2025, 04:26 PM UTC
- Resolved
- Apr 14, 2025, 04:12 PM UTC
- Duration
- 5d 23h
Timeline · 4 updates
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investigating Apr 08, 2025, 04:26 PM UTC
We are currently investigating issues connecting to Microsoft Azure Marketplace.
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identified Apr 08, 2025, 05:02 PM UTC
The issue has been identified and a fix is being implemented.
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monitoring Apr 11, 2025, 07:15 PM UTC
We have resolved the underlying issue. Most customers should see healthy connection states. The few remaining will see recovery in the UI soon.
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resolved Apr 14, 2025, 04:12 PM UTC
This incident has been resolved.
Read the full incident report →
- Detected by Pingoru
- Apr 07, 2025, 08:49 PM UTC
- Resolved
- Apr 07, 2025, 09:33 PM UTC
- Duration
- 44m
Affected: Tackle Prospect
Timeline · 3 updates
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investigating Apr 07, 2025, 08:49 PM UTC
We are currently investigating this issue.
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monitoring Apr 07, 2025, 09:26 PM UTC
A fix has been implemented and we are monitoring the results.
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resolved Apr 07, 2025, 09:33 PM UTC
This incident has been resolved.
Read the full incident report →
- Detected by Pingoru
- Jan 23, 2025, 06:30 PM UTC
- Resolved
- Jan 23, 2025, 11:05 PM UTC
- Duration
- 4h 35m
Affected: Offers / Marketplace Creation
Timeline · 3 updates
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investigating Jan 23, 2025, 06:30 PM UTC
We are currently experiencing delays in creating AWS Private Offers in Marketplace. We are investigating the issue and continue to update.
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monitoring Jan 23, 2025, 07:46 PM UTC
We are now observing normal response times for creating AWS Private Offers in Marketplace. Our team will continue to monitor response times closely and provide updates as needed."
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resolved Jan 23, 2025, 11:05 PM UTC
We have not observed any additional issues with creating AWS Private Offers in Marketplace since the last update. This incident is now resolved.
Read the full incident report →
- Detected by Pingoru
- Nov 04, 2024, 07:01 PM UTC
- Resolved
- Nov 05, 2024, 05:08 PM UTC
- Duration
- 22h 6m
Affected: Offers / Marketplace Creation
Timeline · 2 updates
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identified Nov 04, 2024, 07:01 PM UTC
- Customers creating a Google offer in Tackle may receive the error “Tackle was not able to create the offer in the marketplace” when creating an offer for a product with a single plan. We recommend a retry of the submission, if that does not resolve the error, the ISV should create the offer in Google’s Producer Portal and associate the offer in Tackle. - Our Engineers are aware of the issue and have prioritized efforts towards a resolution. Additional updates will be posted here.
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resolved Nov 05, 2024, 05:08 PM UTC
- Customers creating a Google offer in Tackle may receive the error “Tackle was not able to create the offer in the marketplace” when creating an offer for a product with a single plan. We recommend a retry of the submission, if that does not resolve the error, the ISV should create the offer in Google’s Producer Portal and associate the offer in Tackle. - Our Engineers have deployed an update to align with the GCP Producer portal changes to resolve this issue and will continue to monitor Google offer creation
Read the full incident report →
- Detected by Pingoru
- Sep 20, 2024, 03:40 PM UTC
- Resolved
- Sep 20, 2024, 07:58 PM UTC
- Duration
- 4h 18m
Affected: Tackle Prospect
Timeline · 2 updates
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investigating Sep 20, 2024, 03:40 PM UTC
We are currently experiencing issues with scoring new domains. We are currently investigating and working on a resolution.
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resolved Sep 20, 2024, 07:58 PM UTC
The issue has been resolved and scoring of new domains is now fully operational.
Read the full incident report →
- Detected by Pingoru
- Sep 06, 2024, 06:05 PM UTC
- Resolved
- Sep 06, 2024, 07:10 PM UTC
- Duration
- 1h 4m
Affected: Order processing & notifications
Timeline · 2 updates
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monitoring Sep 06, 2024, 06:05 PM UTC
We are experiencing issues with a third-party notification service resulting in delays with emails. Some users may not receive notifications in a timely manner. The third-party notification service has implemented a fix and we are monitoring the results. This occurred between 08:55 PT and 10:13 PT.
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resolved Sep 06, 2024, 07:10 PM UTC
This incident has been resolved.
Read the full incident report →
