Tackle.io Outage History
Tackle.io is up right nowPingoru has recorded 50 incidents for Tackle.io: 7 in the last 12 months and 0 in the last 90 days.
Show as a table
| Month | Incidents | Hours with an open incident |
|---|---|---|
| April 2026 | 1 | 16 of 720 (2%) |
| May 2026 | 0 | 0 of 744 (0%) |
| June 2026 | 0 | 0 of 720 (0%) |
| July 2026 | 1 | 2 of 744 (0%) |
| August 2026 | 0 | 0 of 744 (0%) |
| September 2026 | 0 | 0 of 720 (0%) |
| October 2026 | 0 | 0 of 512 (0%) |
Incidents, newest first
Major July 21, 2026 GCP Private Offers 2h 2m Offers / Marketplace Creation
Started Jul 21, 2026, 05:00 PM UTC· resolved Jul 21, 2026, 07:02 PM UTC
- investigating Jul 21, 2026, 05:00 PM UTC
We are currently investing an issue affecting GCP offers.
- identified Jul 21, 2026, 05:27 PM UTC
The issue has been identified and a fix is being implemented.
- monitoring Jul 21, 2026, 06:02 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Jul 21, 2026, 07:02 PM UTC
This incident has been resolved.
Critical April 28, 2026 Microsoft Connection 4h 17m Offers / Marketplace Creation
Started Apr 28, 2026, 03:09 PM UTC· resolved Apr 28, 2026, 07:27 PM UTC
- investigating Apr 28, 2026, 03:09 PM UTC
We are currently investigating an issue connecting to Microsoft affecting private offer creation.
- investigating Apr 28, 2026, 04:00 PM UTC
We have escalated the Microsoft Partner Center team due to authentication errors calling the Microsoft APIs. If required, use Microsoft Partner Center, until this issue is resolved.
- monitoring Apr 28, 2026, 06:22 PM UTC
The issue has been resolved and we are monitoring the system closely.
- resolved Apr 28, 2026, 07:27 PM UTC
This incident has been resolved.
Major March 31, 2026 Unable to update and submit approved AWS co-sell opportunities 14h 21m Co-Sell
Started Mar 31, 2026, 09:02 PM UTC· resolved Apr 01, 2026, 11:23 AM UTC
- investigating Mar 31, 2026, 09:02 PM UTC
We are currently investigating this issue.
- monitoring Mar 31, 2026, 09:30 PM UTC
The issue has been resolved, and we are monitoring the issue.
- resolved Apr 01, 2026, 11:23 AM UTC
This incident has been resolved.
Critical December 11, 2025 Login Failures for Tackle Dashboard 15m Tackle dashboard
Started Dec 11, 2025, 07:07 PM UTC· resolved Dec 11, 2025, 07:23 PM UTC
- identified Dec 11, 2025, 07:07 PM UTC
The issue has been identified and a fix is being implemented.
- monitoring Dec 11, 2025, 07:16 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Dec 11, 2025, 07:23 PM UTC
Logins are now operational
Minor November 17, 2025 Microsoft Offers not available in Tackle for Salesforce for new private offer creation 1h 50m Offers / Marketplace Creation
Started Nov 17, 2025, 10:33 PM UTC· resolved Nov 18, 2025, 12:23 AM UTC
- investigating Nov 17, 2025, 10:33 PM UTC
In Tackle for Salesforce, Microsoft is not showing as an option for private offer creation. We are currently investigating the issue.
- identified Nov 17, 2025, 11:23 PM UTC
The issue has been identified and a fix is being implemented.
- resolved Nov 18, 2025, 12:23 AM UTC
This incident has been resolved.
Minor November 3, 2025 A subset of offers are failing to be created within GCP 48m Offers / Marketplace Creation
Started Nov 03, 2025, 02:26 PM UTC· resolved Nov 03, 2025, 03:15 PM UTC
- identified Nov 03, 2025, 02:26 PM UTC
The issue has been identified and a fix is being implemented.
- identified Nov 03, 2025, 02:52 PM UTC
We are actively working to resolve this issue. Currently, a subset of offers are failing to be created.
- resolved Nov 03, 2025, 03:15 PM UTC
This incident has been resolved.
Minor October 29, 2025 Azure Marketplace Degradation 21h 48m Offers / Marketplace Creation, Co-Sell
Started Oct 29, 2025, 04:21 PM UTC· resolved Oct 30, 2025, 02:09 PM UTC
- investigating Oct 29, 2025, 04:21 PM UTC
We are currently aware of reports indicating customers are experiencing degraded or limited service across some Microsoft platforms and services. Our teams are actively investigating the scope of this interruption.
- identified Oct 29, 2025, 06:24 PM UTC
Tackle functionality for offers and co-sell in the Azure Marketplace and Microsoft Partner Center remains impacted due to an ongoing Azure service interruption. We are actively monitoring the Azure Status page (https:azure.status.microsoft/en-us/status) for developments and will share further updates as soon as we have them.
- monitoring Oct 30, 2025, 12:32 AM UTC
Tackle functionality for Offers and Co-sell is showing signs of return to reliable operation. Microsoft has indicated that they are expecting a return to full operation in the coming hour.
- resolved Oct 30, 2025, 02:09 PM UTC
Azure is now operational. We are seeing successful operations within our systems with the Azure Marketplace.
Minor October 20, 2025 AWS us-east-1 outage 1d 5h Offers / Marketplace Creation
Started Oct 20, 2025, 10:25 AM UTC· resolved Oct 21, 2025, 04:10 PM UTC
- monitoring Oct 20, 2025, 10:25 AM UTC
AWS has implemented a fix and we are monitoring our systems.
- monitoring Oct 20, 2025, 08:32 PM UTC
We are continuing to experience delays in the creation of private offers within the AWS marketplace. This is a result of the AWS us-east-1 outage reported. AWS has applied mitigations and the recovery process is underway. Tackle is actively tracking the affected offers along with other activities and will update the status as AWS progresses toward recovery.
- resolved Oct 21, 2025, 04:10 PM UTC
This incident has been resolved.
Major October 16, 2025 Co-Sell AWS - Users are unable to submit or accept co-sell opportunities 2h 22m Co-Sell
Started Oct 16, 2025, 07:09 PM UTC· resolved Oct 16, 2025, 09:31 PM UTC
- investigating Oct 16, 2025, 07:09 PM UTC
We are currently investigating this issue.
- investigating Oct 16, 2025, 07:50 PM UTC
Users are unable to submit or accept AWS co-sell opportunities. We have escalated this incident with our partners at AWS Marketplace.
- identified Oct 16, 2025, 08:55 PM UTC
AWS is aware of the issue and aware of the limit. They are working on adjusting this limit. We will provide an update in 30 minutes.
- monitoring Oct 16, 2025, 09:24 PM UTC
AWS has informed us that a fix has been implemented. We are monitoring our systems to confirm Co-sells are able to be submitted and accepted.
- resolved Oct 16, 2025, 09:31 PM UTC
We have confirmed submissions. This incident is now resolved.
Critical October 15, 2025 Tackle Authentication Connectivity Issues 3h 25m Tackle dashboard
Started Oct 15, 2025, 10:12 AM UTC· resolved Oct 15, 2025, 01:37 PM UTC
- identified Oct 15, 2025, 10:12 AM UTC
The issue has been identified and a fix is being implemented.
- monitoring Oct 15, 2025, 10:14 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Oct 15, 2025, 01:37 PM UTC
This incident has been resolved.
Major September 16, 2025 Partial Outage for Private Offers 4h 35m Offers / Marketplace Creation
Started Sep 16, 2025, 03:08 PM UTC· resolved Sep 16, 2025, 07:44 PM UTC
- investigating Sep 16, 2025, 03:08 PM UTC
We are currently investigating this issue
- monitoring Sep 16, 2025, 03:41 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Sep 16, 2025, 07:44 PM UTC
This incident has been resolved.
Major September 12, 2025 Issue with AWS Offer Creation in Tackle for Salesforce 53m Offers / Marketplace Creation
Started Sep 12, 2025, 12:43 AM UTC· resolved Sep 12, 2025, 01:36 AM UTC
- investigating Sep 12, 2025, 12:43 AM UTC
We are currently investigating an issue that is preventing users from creating AWS Marketplace offers through our Tackle for Salesforce integration. Offer creation through the main Tackle Platform is unaffected and continues to function normally. We will provide another update as soon as more information is available.
- investigating Sep 12, 2025, 01:05 AM UTC
We are continuing to investigate this issue.
- identified Sep 12, 2025, 01:09 AM UTC
We have identified the root cause of the issue preventing AWS Offer creation in Salesforce and are actively working on a resolution. We expect to have this resolved within the next 30 minutes. The workaround of creating offers directly in the Tackle Platform remains available.
- resolved Sep 12, 2025, 01:36 AM UTC
This incident has been resolved, and the service has been restored.
Major August 4, 2025 GCP Private Offers Creation outage 1d 16h Offers / Marketplace Creation
Started Aug 04, 2025, 07:46 PM UTC· resolved Aug 06, 2025, 12:22 PM UTC
- identified Aug 04, 2025, 07:46 PM UTC
We have detected an incident that is causing a failure when creating a GCP Offer. We have identified the root cause and are working on restoring the service.
- monitoring Aug 04, 2025, 09:58 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Aug 06, 2025, 12:22 PM UTC
This incident has been resolved.
Minor July 29, 2025 AWS co-sell opportunities blocked 3h 39m Co-Sell
Started Jul 29, 2025, 12:54 PM UTC· resolved Jul 29, 2025, 04:33 PM UTC
- monitoring Jul 29, 2025, 12:54 PM UTC
We are monitoring an issue with moving opportunities forward in AWS Partner Central.
- resolved Jul 29, 2025, 04:33 PM UTC
This incident has been resolved.
Major July 15, 2025 Tackle Prospect Partial Outage 8h 53m Tackle Prospect
Started Jul 15, 2025, 03:53 PM UTC· resolved Jul 16, 2025, 12:46 AM UTC
- investigating Jul 15, 2025, 03:53 PM UTC
We have detected a partial outage of Tackle Prospect. Some customers may be unable to create a new Prospect Score.
- monitoring Jul 15, 2025, 04:44 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Jul 16, 2025, 12:46 AM UTC
This incident has been resolved.
Minor April 25, 2025 Some AWS Co-sell Opportunities are not visible in Tackle 1d Co-Sell
Started Apr 25, 2025, 07:44 PM UTC· resolved Apr 26, 2025, 08:23 PM UTC
- identified Apr 25, 2025, 07:44 PM UTC
We have noticed that some AWS Co-sell Opportunities are not synchronizing from AWS to Tackle in the new AWS Co-sell integration. We have identified the issue and are currently working on rolling out a fix.
- identified Apr 25, 2025, 09:24 PM UTC
We have implemented a fix, and the system will recover over the next 24-48 hours. All AWS Co-sell operations are functional, but some historical AWS Co-sell data is in the process of being re-synchronized from AWS.
- monitoring Apr 26, 2025, 04:44 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Apr 26, 2025, 08:23 PM UTC
This incident has been resolved.
Major April 22, 2025 AWS Co-sell List View Issues 1h 15m Co-Sell
Started Apr 22, 2025, 03:13 PM UTC· resolved Apr 22, 2025, 04:28 PM UTC
- investigating Apr 22, 2025, 03:13 PM UTC
We are currently experiencing an issue in legacy Co-sell page. The list of Co-sells are not displaying. We will update as soon as a fix has been identified.
- identified Apr 22, 2025, 03:56 PM UTC
This issue has been identified and we're deploying a fix.
- monitoring Apr 22, 2025, 04:04 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Apr 22, 2025, 04:28 PM UTC
This incident has been resolved.
Major April 21, 2025 AWS Co-sell Partial Outage 52m Co-Sell
Started Apr 21, 2025, 08:49 PM UTC· resolved Apr 21, 2025, 09:42 PM UTC
- identified Apr 21, 2025, 08:49 PM UTC
There is currently an outage in the new AWS Co-sell experience. The Co-sell List view is not showing AWS Co-sell Opportunities, same with viewing Co-sells from Tackle for Salesforce 2.0. AWS Co-sell creation continues to work as expected.
- identified Apr 21, 2025, 08:51 PM UTC
We believe have identified the issue and are verifying a fix.
- monitoring Apr 21, 2025, 09:00 PM UTC
We have deployed a fix and are currently monitoring the AWS Co-sell System.
- resolved Apr 21, 2025, 09:42 PM UTC
This incident has been resolved.
Notice April 8, 2025 Connectivity Issues with Microsoft Azure Marketplace 5d 23h
Started Apr 08, 2025, 04:26 PM UTC· resolved Apr 14, 2025, 04:12 PM UTC
- investigating Apr 08, 2025, 04:26 PM UTC
We are currently investigating issues connecting to Microsoft Azure Marketplace.
- identified Apr 08, 2025, 05:02 PM UTC
The issue has been identified and a fix is being implemented.
- monitoring Apr 11, 2025, 07:15 PM UTC
We have resolved the underlying issue. Most customers should see healthy connection states. The few remaining will see recovery in the UI soon.
- resolved Apr 14, 2025, 04:12 PM UTC
This incident has been resolved.
Critical April 7, 2025 Tackle Prospect is unavailable 44m Tackle Prospect
Started Apr 07, 2025, 08:49 PM UTC· resolved Apr 07, 2025, 09:33 PM UTC
- investigating Apr 07, 2025, 08:49 PM UTC
We are currently investigating this issue.
- monitoring Apr 07, 2025, 09:26 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Apr 07, 2025, 09:33 PM UTC
This incident has been resolved.
Minor January 23, 2025 Delays in creating AWS Private Offers in Marketplace 4h 35m Offers / Marketplace Creation
Started Jan 23, 2025, 06:30 PM UTC· resolved Jan 23, 2025, 11:05 PM UTC
- investigating Jan 23, 2025, 06:30 PM UTC
We are currently experiencing delays in creating AWS Private Offers in Marketplace. We are investigating the issue and continue to update.
- monitoring Jan 23, 2025, 07:46 PM UTC
We are now observing normal response times for creating AWS Private Offers in Marketplace. Our team will continue to monitor response times closely and provide updates as needed."
- resolved Jan 23, 2025, 11:05 PM UTC
We have not observed any additional issues with creating AWS Private Offers in Marketplace since the last update. This incident is now resolved.
Minor November 4, 2024 Partial Google Offer Creation Outage 22h 6m Offers / Marketplace Creation
Started Nov 04, 2024, 07:01 PM UTC· resolved Nov 05, 2024, 05:08 PM UTC
- identified Nov 04, 2024, 07:01 PM UTC
- Customers creating a Google offer in Tackle may receive the error “Tackle was not able to create the offer in the marketplace” when creating an offer for a product with a single plan. We recommend a retry of the submission, if that does not resolve the error, the ISV should create the offer in Google’s Producer Portal and associate the offer in Tackle. - Our Engineers are aware of the issue and have prioritized efforts towards a resolution. Additional updates will be posted here.
- resolved Nov 05, 2024, 05:08 PM UTC
- Customers creating a Google offer in Tackle may receive the error “Tackle was not able to create the offer in the marketplace” when creating an offer for a product with a single plan. We recommend a retry of the submission, if that does not resolve the error, the ISV should create the offer in Google’s Producer Portal and associate the offer in Tackle. - Our Engineers have deployed an update to align with the GCP Producer portal changes to resolve this issue and will continue to monitor Google offer creation