Tackle.io incident

Tackle Application Pages Not Loading

Major Resolved View vendor source →

Tackle.io experienced a major incident on November 17, 2021 affecting Tackle dashboard, lasting 22m. The incident has been resolved; the full update timeline is below.

Started
Nov 17, 2021, 11:04 PM UTC
Resolved
Nov 17, 2021, 11:27 PM UTC
Duration
22m
Detected by Pingoru
Nov 17, 2021, 11:04 PM UTC

Affected components

Tackle dashboard

Update timeline

  1. investigating Nov 17, 2021, 11:04 PM UTC

    We have received multiple reports of problems loading pages in the Tackle application and are actively investigating

  2. investigating Nov 17, 2021, 11:05 PM UTC

    We have identified a recent change and are rolling back the code.

  3. monitoring Nov 17, 2021, 11:22 PM UTC

    The suspect code has been rolled back, and pages appear to be loading as expected. We continue to monitor the situation.

  4. resolved Nov 17, 2021, 11:27 PM UTC

    Resolution has been confirmed.