Tackle.io incident

Auth provider elevated response times

Minor Resolved View vendor source →

Tackle.io experienced a minor incident on December 16, 2021 affecting Tackle dashboard, lasting 24m. The incident has been resolved; the full update timeline is below.

Started
Dec 16, 2021, 08:46 PM UTC
Resolved
Dec 16, 2021, 09:10 PM UTC
Duration
24m
Detected by Pingoru
Dec 16, 2021, 08:46 PM UTC

Affected components

Tackle dashboard

Update timeline

  1. identified Dec 16, 2021, 08:46 PM UTC

    Tackle's auth provider is currently experiencing degraded performance with increased response times. This may cause issues for users logging in to the Tackle. We will post updates as we learn more.

  2. monitoring Dec 16, 2021, 08:56 PM UTC

    Our auth provider's services have recovered and are no longer presenting high latency. We will continue to monitor and post updates as needed.

  3. resolved Dec 16, 2021, 09:10 PM UTC

    We are no longer seeing errors related to the latency of our auth provider. This has been resolved. We will continue to monitor and update if necessary.