Tackle.io incident

API Outage

Critical Resolved View vendor source →

Tackle.io experienced a critical incident on September 7, 2022 affecting Order processing & notifications and Tackle dashboard and 1 more component, lasting 1h 55m. The incident has been resolved; the full update timeline is below.

Started
Sep 07, 2022, 10:00 PM UTC
Resolved
Sep 07, 2022, 11:55 PM UTC
Duration
1h 55m
Detected by Pingoru
Sep 07, 2022, 10:00 PM UTC

Affected components

Order processing & notificationsTackle dashboardPublic API

Update timeline

  1. investigating Sep 07, 2022, 10:00 PM UTC

    We are currently investigating a Tackle API outage. We will post updates as soon as we have more information.

  2. identified Sep 07, 2022, 10:47 PM UTC

    The issue has been identified and a fix is in work.

  3. monitoring Sep 07, 2022, 10:56 PM UTC

    A fix has been deployed. We are monitoring the recovery of our systems.

  4. resolved Sep 07, 2022, 11:55 PM UTC

    This incident has been resolved.