Tackle.io experienced a major incident on December 16, 2022 affecting Order processing & notifications, lasting 20h 18m. The incident has been resolved; the full update timeline is below.
Affected components
Order processing & notifications
Update timeline
- monitoring Dec 16, 2022, 07:19 PM UTC
Tackle is experiencing delayed email notifications due to an upstream service provider. We are monitoring the resolution of this incident and will provide updates as we learn more.
- monitoring Dec 17, 2022, 12:12 PM UTC
Email notifications that were queued during this outage have been sent out. New email notifications are being sent as expected. We will continue to monitor the recovery of our upstream service provider through resolution of this incident.
- resolved Dec 17, 2022, 03:38 PM UTC
This incident has been resolved.