Tackle.io incident

Possible errors preventing marketplace creation of AWS offers with flexible payments

Minor Resolved View vendor source →

Tackle.io experienced a minor incident on April 20, 2023 affecting Order processing & notifications, lasting 3h 13m. The incident has been resolved; the full update timeline is below.

Started
Apr 20, 2023, 10:11 PM UTC
Resolved
Apr 21, 2023, 01:24 AM UTC
Duration
3h 13m
Detected by Pingoru
Apr 20, 2023, 10:11 PM UTC

Affected components

Order processing & notifications

Update timeline

  1. monitoring Apr 20, 2023, 10:11 PM UTC

    AWS identified the issue and implemented a fix. Offers with flexible payments are able to be created in the marketplace as normal, but the issue may not be fully resolved for a few hours. This may affect marketplace creation and/or manual creation of the offer in AMMP.

  2. resolved Apr 21, 2023, 01:24 AM UTC

    This incident has been resolved.