Tackle.io incident

Service Provider Outage

Minor Resolved View vendor source →

Tackle.io experienced a minor incident on June 13, 2023 affecting Order processing & notifications and Offers / Marketplace Creation, lasting 1h 13m. The incident has been resolved; the full update timeline is below.

Started
Jun 13, 2023, 08:11 PM UTC
Resolved
Jun 13, 2023, 09:24 PM UTC
Duration
1h 13m
Detected by Pingoru
Jun 13, 2023, 08:11 PM UTC

Affected components

Order processing & notificationsOffers / Marketplace Creation

Update timeline

  1. investigating Jun 13, 2023, 08:11 PM UTC

    We are investigating issues with an upstream service provider that is currently impacting some notifications and marketplace activities.

  2. monitoring Jun 13, 2023, 08:55 PM UTC

    We are seeing signs of recovery in both notifications and marketplace activities. All delayed delayed notifications have been sent. We will continue to monitor as recovery progresses.

  3. resolved Jun 13, 2023, 09:24 PM UTC

    Error rates are back to normal and have been stable for some time. This incident is resolved.