Tackle.io incident

Login Issues

Minor Resolved View vendor source →

Tackle.io experienced a minor incident on October 30, 2023 affecting Tackle dashboard, lasting 1h 2m. The incident has been resolved; the full update timeline is below.

Started
Oct 30, 2023, 08:25 PM UTC
Resolved
Oct 30, 2023, 09:28 PM UTC
Duration
1h 2m
Detected by Pingoru
Oct 30, 2023, 08:25 PM UTC

Affected components

Tackle dashboard

Update timeline

  1. investigating Oct 30, 2023, 08:25 PM UTC

    We are investigating issues with an upstream service provider that is currently impacting logins to the Tackle platform.

  2. monitoring Oct 30, 2023, 08:35 PM UTC

    The issue with our upstream service provider appears to be resolved and we are monitoring for additional failed login attempts.

  3. resolved Oct 30, 2023, 09:28 PM UTC

    We have completed monitoring our upstream service provider where the issue was identified. No additional errors were detected over the last hour and all login attempts were successful.