Tackle.io experienced a minor incident on November 2, 2023 affecting Order processing & notifications, lasting 11h 23m. The incident has been resolved; the full update timeline is below.
Affected components
Order processing & notifications
Update timeline
- investigating Nov 02, 2023, 03:00 PM UTC
We are currently experiencing issues with a third-party notification service resulting in delays with emails and webhooks. Some users may not receive notifications in a timely manner.
- resolved Nov 03, 2023, 02:24 AM UTC
The issues with our third-party notification service have been resolved. We will continue to monitor as the backlog of notifications are delivered.