Tackle.io incident

AWS Partner Offers Auto-creation Degradation

Minor Resolved View vendor source →

Tackle.io experienced a minor incident on November 13, 2023 affecting Offers / Marketplace Creation, lasting 20h 39m. The incident has been resolved; the full update timeline is below.

Started
Nov 13, 2023, 08:37 PM UTC
Resolved
Nov 14, 2023, 05:16 PM UTC
Duration
20h 39m
Detected by Pingoru
Nov 13, 2023, 08:37 PM UTC

Affected components

Offers / Marketplace Creation

Update timeline

  1. identified Nov 13, 2023, 08:37 PM UTC

    We are currently experiencing a service degradation that may impact the ability to auto-create AWS Partner Offers.

  2. monitoring Nov 14, 2023, 02:22 PM UTC

    Partner Offers can now be auto-created in AMMP. Opportunities auto-created during the service degradation may still exist in AMMP and can be associated to the corresponding Tackle Partner Offer by using the CPPO Opportunity ID metadata field.

  3. resolved Nov 14, 2023, 05:16 PM UTC

    This incident has been resolved. Partner Offers can now be auto-created in AMMP. Opportunities auto-created during the service degradation may still exist in AMMP and can be associated to the corresponding Tackle Partner Offer by using the CPPO Opportunity ID metadata field.