Tackle.io incident

Tackle Offers

Minor Resolved View vendor source →

Tackle.io experienced a minor incident on November 30, 2023 affecting Offers / Marketplace Creation, lasting 1d. The incident has been resolved; the full update timeline is below.

Started
Nov 30, 2023, 07:11 PM UTC
Resolved
Dec 01, 2023, 07:32 PM UTC
Duration
1d
Detected by Pingoru
Nov 30, 2023, 07:11 PM UTC

Affected components

Offers / Marketplace Creation

Update timeline

  1. identified Nov 30, 2023, 07:11 PM UTC

    AWS Marketplace is undergoing changes to the AMMP UI for Partner Opportunities. Tackle is working on updates to Tackle Offers to account for these changes. If you are unable to auto-create AWS Partner Opportunities, please create the Opportunity in AMMP directly and associate it to a Tackle Partner Offer.

  2. identified Nov 30, 2023, 07:13 PM UTC

    We are continuing to work on a fix for this issue.

  3. identified Dec 01, 2023, 04:45 AM UTC

    AWS Marketplace is currently experiencing a service degradation that may impact your ability to auto-create Partner Offers.

  4. monitoring Dec 01, 2023, 02:07 PM UTC

    AWS deployed a bug fix early this morning. AWS Partner Offers can now be created in Tackle and AMMP.

  5. resolved Dec 01, 2023, 07:32 PM UTC

    This incident has been resolved.