Tackle.io incident

Notification Outage

Minor Resolved View vendor source →

Tackle.io experienced a minor incident on February 19, 2024 affecting Order processing & notifications, lasting 21h 10m. The incident has been resolved; the full update timeline is below.

Started
Feb 19, 2024, 04:45 PM UTC
Resolved
Feb 20, 2024, 01:55 PM UTC
Duration
21h 10m
Detected by Pingoru
Feb 19, 2024, 04:45 PM UTC

Affected components

Order processing & notifications

Update timeline

  1. identified Feb 19, 2024, 04:45 PM UTC

    We are currently experiencing issues with a third-party notification service resulting in delays with emails. Some users may not receive notifications in a timely manner.

  2. monitoring Feb 20, 2024, 01:42 AM UTC

    Our third-party notification service has implemented a fix and we are monitoring the results.

  3. resolved Feb 20, 2024, 01:55 PM UTC

    We continue to process emails with our third-party notification service without any delays. This issue is now resolved.