Tackle.io experienced a minor incident on August 19, 2024 affecting Order processing & notifications, lasting 1h 46m. The incident has been resolved; the full update timeline is below.
Affected components
Order processing & notifications
Update timeline
- monitoring Aug 19, 2024, 07:55 PM UTC
We are currently experiencing issues with a third-party notification service resulting in delays with emails. Some users may not receive notifications in a timely manner. The third-party notification service has implemented a fix and we are monitoring the results.
- monitoring Aug 19, 2024, 08:52 PM UTC
Delayed emails are slowly processing. We continue to monitor the system.
- resolved Aug 19, 2024, 09:42 PM UTC
This incident is resolved. All delayed messages have been processed and sent.