Tackle.io incident

Notification Outage

Minor Resolved View vendor source →

Tackle.io experienced a minor incident on September 6, 2024 affecting Order processing & notifications, lasting 1h 4m. The incident has been resolved; the full update timeline is below.

Started
Sep 06, 2024, 06:05 PM UTC
Resolved
Sep 06, 2024, 07:10 PM UTC
Duration
1h 4m
Detected by Pingoru
Sep 06, 2024, 06:05 PM UTC

Affected components

Order processing & notifications

Update timeline

  1. monitoring Sep 06, 2024, 06:05 PM UTC

    We are experiencing issues with a third-party notification service resulting in delays with emails. Some users may not receive notifications in a timely manner. The third-party notification service has implemented a fix and we are monitoring the results. This occurred between 08:55 PT and 10:13 PT.

  2. resolved Sep 06, 2024, 07:10 PM UTC

    This incident has been resolved.