Tackle.io incident

AWS Co-sell Partial Outage

Major Resolved View vendor source →

Tackle.io experienced a major incident on April 21, 2025 affecting Co-Sell, lasting 52m. The incident has been resolved; the full update timeline is below.

Started
Apr 21, 2025, 08:49 PM UTC
Resolved
Apr 21, 2025, 09:42 PM UTC
Duration
52m
Detected by Pingoru
Apr 21, 2025, 08:49 PM UTC

Affected components

Co-Sell

Update timeline

  1. identified Apr 21, 2025, 08:49 PM UTC

    There is currently an outage in the new AWS Co-sell experience. The Co-sell List view is not showing AWS Co-sell Opportunities, same with viewing Co-sells from Tackle for Salesforce 2.0. AWS Co-sell creation continues to work as expected.

  2. identified Apr 21, 2025, 08:51 PM UTC

    We believe have identified the issue and are verifying a fix.

  3. monitoring Apr 21, 2025, 09:00 PM UTC

    We have deployed a fix and are currently monitoring the AWS Co-sell System.

  4. resolved Apr 21, 2025, 09:42 PM UTC

    This incident has been resolved.