Tackle.io incident

Some AWS Co-sell Opportunities are not visible in Tackle

Minor Resolved View vendor source →

Tackle.io experienced a minor incident on April 25, 2025 affecting Co-Sell, lasting 1d. The incident has been resolved; the full update timeline is below.

Started
Apr 25, 2025, 07:44 PM UTC
Resolved
Apr 26, 2025, 08:23 PM UTC
Duration
1d
Detected by Pingoru
Apr 25, 2025, 07:44 PM UTC

Affected components

Co-Sell

Update timeline

  1. identified Apr 25, 2025, 07:44 PM UTC

    We have noticed that some AWS Co-sell Opportunities are not synchronizing from AWS to Tackle in the new AWS Co-sell integration. We have identified the issue and are currently working on rolling out a fix.

  2. identified Apr 25, 2025, 09:24 PM UTC

    We have implemented a fix, and the system will recover over the next 24-48 hours. All AWS Co-sell operations are functional, but some historical AWS Co-sell data is in the process of being re-synchronized from AWS.

  3. monitoring Apr 26, 2025, 04:44 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Apr 26, 2025, 08:23 PM UTC

    This incident has been resolved.