Tableau Cloud incident
We've restored services on the impacted email infrastructure and we're validating email sending functionality before confirming full resolution. Some customers may continue to experience delivery dela
Tableau Cloud experienced a minor incident on August 19, 2026 affecting USA202S and USA20S and 1 more component, lasting 1h 25m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- identified Aug 19, 2026, 06:07 AM UTC
Degradation Started: featureServiceDisruption
- monitoring Aug 19, 2026, 06:34 AM UTC
Upon further investigation, we've determined that the start time of impact is different than initially understood. We've revised the start time of the Trust post to more accurately reflect the time customers may have begun to experience impact. We apologize for any confusion caused by this.
- monitoring Aug 19, 2026, 06:36 AM UTC
We're aware that some customers may be experiencing intermittent issues sending email. The issue was triggered during maintenance activity on our email infrastructure. We've identified the trigger and are actively working to restore full email send functionality. We'll provide another update within 30 minutes, or sooner if there's new information.
- monitoring Aug 19, 2026, 07:01 AM UTC
We've restored services on the impacted email infrastructure and we're validating email sending functionality before confirming full resolution. Some customers may continue to experience delivery delays during validation phase. We'll provide another update within 30 minutes, or sooner if additional information becomes available.