Tableau Cloud incident
Our maintenance activity is progressing as planned. We've completed initial validation of the standby environment and are seeing expected service behavior. We are completing the remaining deployment a
Tableau Cloud experienced a minor incident on August 17, 2026 affecting POD313 and POD240 and 1 more component, lasting 2h 3m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- identified Aug 17, 2026, 03:55 PM UTC
Degradation Started: ccAccountManagerImpacted
- monitoring Aug 17, 2026, 04:01 PM UTC
Investigations have highlighted that the impact radius is broader than initially understood. We have updated the posting to reflect the additional instances experiencing impact, and customers in these instances will receive communications related to this incident going forward.
- monitoring Aug 17, 2026, 04:13 PM UTC
We're investigating an issue affecting Account Manager where customers may experience intermittent errors. To restore service stability, we've initiated maintenance to transition Account Manager to a standby environment. During this activity, Account Manager will remain available in read-only mode, and customers may be unable to make configuration changes. We expect the maintenance activity to take approximately one hour and are closely monitoring progress. We'll provide an update in 90 minutes or sooner if additional information becomes available.
- monitoring Aug 17, 2026, 05:36 PM UTC
Our maintenance activity is progressing as planned. We've completed initial validation of the standby environment and are seeing expected service behavior. We are completing the remaining deployment activity and will then perform additional automated validation before transitioning traffic to the standby environment. We'll continue to monitor progress closely and provide another update in 60 minutes or sooner if additional information becomes available.