We continue to observe normal service operation across the impacted MuleSoft services. We have completed the deployment of additional preventative measures and are performing comprehensive validation

Update timeline

1. identified Jul 17, 2026, 06:38 PM UTC

   Degradation Started: muleSoftPerformanceDegradation

2. monitoring Jul 17, 2026, 06:46 PM UTC

   We're aware of an issue where users may be unable to deploy APIs with Transport Layer Security (TLS) Contexts, view available TLS Contexts, or create and use OAuth connections in Composer. Active Composer flows using OAuth connections may also fail. We're actively investigating the issue and working to restore full service. We'll provide an update in 30 minutes or sooner if additional information becomes available.

3. monitoring Jul 17, 2026, 07:08 PM UTC

   Investigations have highlighted that the impact radius is broader than initially understood. We have updated the posting to reflect the additional instances experiencing impact, and customers in these instances will receive communications related to this incident going forward.

4. monitoring Jul 17, 2026, 07:25 PM UTC

   We're continuing to investigate an issue impacting MuleSoft services where users may be unable to deploy APIs with Transport Layer Security (TLS) Contexts, view available TLS Contexts, create and use OAuth connections in Composer, or experience failures with active Composer flows using OAuth connections. Customers may also experience impact with API Functional Monitoring and Anypoint Partner Manager v2. Our teams have isolated the issue to an underlying platform component supporting these capabilities and are executing targeted recovery actions to restore service while minimizing additional impact. We'll provide an update in 60 minutes or sooner if additional information becomes available.

5. monitoring Jul 17, 2026, 07:54 PM UTC

   We're continuing to investigate an issue impacting MuleSoft services. - API Manager customers may be unable to deploy APIs with Transport Layer Security (TLS) Contexts or view available TLS Contexts. - Runtime Manager customers may be unable to start new deployments, and Flex Gateway customers may be unable to deploy API configurations. - Composer customers may experience issues with active Composer flows. - Customers using API Functional Monitoring may experience scheduled monitors failing to run their configured API tests. - MuleSoft Agent Scanner is experiencing degraded performance, and - Anypoint Partner Manager v2 customers may experience errors when deploying. Our teams have narrowed our investigation and are executing targeted recovery actions to restore service while minimizing additional impact. We'll provide an update in 60 minutes or sooner if additional information becomes available.

6. monitoring Jul 17, 2026, 08:30 PM UTC

   We are observing recovery across the impacted MuleSoft services, and customers should see functionality returning to normal. We continue to closely monitor service health and are performing additional validation and stability activities to help prevent recurrence. We'll provide an update in 60 minutes or sooner if additional information becomes available.

7. monitoring Jul 17, 2026, 09:35 PM UTC

   We continue to observe normal service operation across the impacted MuleSoft services. We have completed the deployment of additional preventative measures and are performing comprehensive validation to confirm service stability. Our teams will continue to closely monitor the environment. We'll provide an update in 90 minutes or sooner if additional information becomes available.