Tableau Cloud incident

We’ve identified a capacity constraint on the AI inference service supporting key Agentforce features as the cause of this issue. We’ve deployed an initial fix to our production environment, which inc

Tableau Cloud is currently experiencing a minor incident affecting BRA2S and BRA4S and 1 more component, which began 2h ago. The vendor's full update timeline is below.

Started
May 26, 2026, 12:05 AM UTC
Resolved
Ongoing
Duration
● 1h 39m
Detected by Pingoru
May 26, 2026, 12:05 AM UTC

Affected components

BRA2SBRA4SBRA54SBRA6SBRA8SBRA14BRA16BRA18BRA24BRA28

Update timeline

  1. identified May 26, 2026, 12:05 AM UTC

    Degradation Started: featurePerfDegradation

  2. monitoring May 26, 2026, 12:05 AM UTC

    Update

  3. monitoring May 26, 2026, 12:06 AM UTC

    We're investigating an issue affecting Agentforce. Customers may be unable to use virtual agents, or receive errors when attempting to run agentic tasks. We've engaged our technical teams to address capacity constraints on the AI inference services supporting Agentforce in the South America region, and continue to investigate the issue to try to identify the root cause. We'll provide an update in 60 minutes or sooner if additional information becomes available.

  4. monitoring May 26, 2026, 12:57 AM UTC

    We’ve identified a capacity constraint on the AI inference service supporting key Agentforce features as the cause of this issue. We’ve deployed an initial fix to our production environment, which included disabling one feature as an initial mitigation measure. We're testing a second fix that will further support service restoration, and we'll deploy this to production once this has been validated. This may take several hours to complete. We'll provide an update in 60 minutes or sooner if additional information becomes available.