Tableau Cloud incident
Investigations have highlighted that the impact radius is broader than initially understood. We have updated the posting to reflect the additional instances experiencing impact, and customers in these
Tableau Cloud experienced a minor incident on May 14, 2026 affecting BRA2S and BRA4S and 1 more component, lasting 1h 7m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- identified May 14, 2026, 07:17 PM UTC
Degradation Started: agentforcePerformanceDegradation
- monitoring May 14, 2026, 07:31 PM UTC
The issue has been linked to a recent prediction service deployment. Mitigation efforts are currently underway, including a rollback to the previous stable version. Teams are actively monitoring service recovery and customer impact. We will provide an update in 30 minutes or sooner if we have more information.
- monitoring May 14, 2026, 07:45 PM UTC
Investigations have highlighted that the impact radius is broader than initially understood. We have updated the posting to reflect the additional instances experiencing impact, and customers in these instances will receive communications related to this incident going forward.