SysAid experienced a minor incident on June 10, 2025, lasting 12m. The incident has been resolved; the full update timeline is below.
Update timeline
- investigating Jun 10, 2025, 02:22 PM UTC
We are currently investigating an incident where customers are logged out or can't access SysAid.
- monitoring Jun 10, 2025, 02:30 PM UTC
We implemented a fix and are currently monitoring the result..
- resolved Jun 10, 2025, 02:35 PM UTC
This incident has been resolved..