SysAid experienced a minor incident on June 16, 2025, lasting 2h 1m. The incident has been resolved; the full update timeline is below.
Update timeline
- identified Jun 16, 2025, 07:06 AM UTC
We are continuing to work on a fix for this incident..
- monitoring Jun 16, 2025, 07:34 AM UTC
We implemented a fix and are currently monitoring the result..
- investigating Jun 16, 2025, 07:49 AM UTC
We are currently investigating this incident..
- monitoring Jun 16, 2025, 08:36 AM UTC
We implemented a fix and are currently monitoring the result..
- resolved Jun 16, 2025, 09:08 AM UTC
This incident has been resolved..