SysAid experienced a minor incident on January 22, 2026, lasting 43m. The incident has been resolved; the full update timeline is below.
Update timeline
- investigating Jan 22, 2026, 12:50 PM UTC
Our team is currently investigating a service disruption / performance degradation. We’re working to identify the root cause of this issue as soon as possible. You can visit the following page for ongoing updates: [SysAid’s Cloud Status Page](https://www.sysaid.com/support/cloud-status) Feel free to contact our [Customer Care Team](https://helpdesk.sysaid.com/servicePortal) directly if you have any questions. Sincerely, The SysAid Team.
- resolved Jan 22, 2026, 01:34 PM UTC
This incident has been resolved..