SysAid experienced a minor incident on March 11, 2026, lasting 52m. The incident has been resolved; the full update timeline is below.
Update timeline
- investigating Mar 11, 2026, 05:19 PM UTC
Our team is currently investigating a service disruption. We’re working to identify the root cause of this issue as soon as possible. You can visit the following page for ongoing updates: [SysAid’s Cloud Status Page](https://www.sysaid.com/support/cloud-status) Feel free to contact our [Customer Care Team](https://helpdesk.sysaid.com/servicePortal) directly if you have any questions. Sincerely, The SysAid Team.
- monitoring Mar 11, 2026, 05:33 PM UTC
We implemented a fix and are currently monitoring the result..
- resolved Mar 11, 2026, 06:12 PM UTC
The issue affecting the service has been resolved and normal functionality has been restored The team will continue to monitor the platform to ensure continued stability Thank you for your patience and cooperation.